Privacy and Cookies Policy

Last updated: 28 July 2026

This Privacy and Cookie Policy explains how MDC (“MDC”, “we”, “us” or “our”) collects, uses, stores and protects your personal information when you visit www.mdcstore.pt, purchase our products, contact us or otherwise use our services.

MDC is a Portuguese brand based in Porto, Portugal. For the purposes of applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), MDC is the controller of the personal data described in this Policy.

Contact details

Email: geral@mdcstore.pt
Telephone: +351 966 484 400
Website: www.mdcstore.pt
Location: Porto, Portugal

1. Personal information we collect

Depending on how you interact with our website and services, we may collect the following categories of personal information:

• Identification information, such as your name.
• Contact information, such as your email address, telephone number, billing address and delivery address.
• Order and transaction information, including the products you purchase, order history, payment status, delivery information, returns and refunds.
• Payment information. Payments are processed by Shopify and/or the payment providers available at checkout. MDC does not normally receive or store your full credit or debit card details.
• Account information, if you create a customer account.
• Communications you send to us by email, telephone, contact form, social media or other channels.
• Marketing preferences, including whether you have agreed to receive newsletters or promotional communications.
• Technical and usage information, such as your IP address, browser type, device information, operating system, pages visited, referring website and information about how you use our website.
• Cookie and tracking information, as described in the Cookie Policy section below.

2. How we collect your information

We collect personal information:

• Directly from you when you place an order, create an account, subscribe to our newsletter, contact us or otherwise provide information to us.
• Automatically when you visit or use our website, through cookies and similar technologies.
• From service providers that help us operate our store, process payments, deliver orders, prevent fraud, analyse website usage or conduct marketing activities.

3. How we use your information

We may use your personal information to:

• Process, confirm and deliver your orders.
• Manage payments, returns, refunds and customer support.
• Create and manage your customer account.
• Communicate with you about your order or enquiries.
• Personalise and improve our website, products and services.
• Detect, investigate and prevent fraud, misuse and security incidents.
• Comply with accounting, tax, consumer protection and other legal obligations.
• Send you newsletters, offers and marketing communications where you have provided consent or where otherwise permitted by law.
• Measure the performance of our website and marketing activities.
• Establish, exercise or defend legal claims.

4. Legal bases for processing

Under the GDPR, we process your personal information on one or more of the following legal bases:

Performance of a contract: when processing is necessary to accept, manage, deliver or complete your order, or to provide a service you have requested.

Legal obligation: when processing is necessary to comply with tax, accounting, consumer protection or other legal requirements.

Legitimate interests: when processing is necessary for our legitimate business interests, including improving our services, securing our website, preventing fraud and responding to customer enquiries, provided that those interests do not override your rights.

Consent: when you have actively agreed to receive marketing communications or to the use of optional cookies and similar technologies. You may withdraw your consent at any time.

Legal claims: when processing is necessary to establish, exercise or defend a legal claim.

5. Shopify

Our online store is hosted and operated using Shopify. Shopify processes personal information on our behalf to provide the ecommerce platform, checkout, security, analytics and other services required to operate our store.

Your information may be processed by Shopify and its service providers in countries outside Portugal or the European Economic Area. Where required, appropriate safeguards are used for international data transfers.

You can find more information about how Shopify processes customer information in Shopify’s Privacy Policy .

6. How we share personal information

We may share your personal information with service providers where necessary to operate our business, including:

• Shopify and ecommerce service providers.
• Payment processors and financial institutions.
• Delivery, postal, courier and fulfilment companies.
• Information technology, hosting and security providers.
• Customer support and communication providers.
• Accountants, legal advisers, insurers and professional consultants.
• Analytics, advertising and marketing providers, where you have provided any consent required by law.
• Public authorities, courts, regulators or law enforcement agencies where required by law.

We may also disclose personal information in connection with a merger, sale, restructuring or transfer of all or part of our business.

We do not sell your personal information in exchange for money.

7. International data transfers

Some of our service providers may process personal information outside Portugal or the European Economic Area.

Where personal information is transferred to a country that has not been recognised as providing an adequate level of data protection, we take appropriate measures, where required, such as using Standard Contractual Clauses approved by the European Commission or relying on another lawful transfer mechanism.

8. Data retention

We retain personal information only for as long as necessary for the purposes described in this Policy.

Order, invoicing and transaction information may be retained for the periods required under applicable accounting and tax laws. Customer service communications are retained for as long as reasonably necessary to deal with the enquiry and any related claims.

Marketing information is retained until you withdraw your consent, unsubscribe or ask us to delete it, unless we have another lawful reason to retain certain information.

Technical and security information may be retained for a limited period where necessary to protect our website, prevent fraud or investigate security incidents.

When personal information is no longer required, it will be deleted, anonymised or securely stored until deletion is possible.

9. Your data protection rights

Subject to the conditions and limitations established by applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information.
• Request restriction of processing.
• Object to processing based on our legitimate interests.
• Withdraw your consent at any time.
• Request the portability of personal information you provided to us.
• Lodge a complaint with a data protection authority.

To exercise your rights, contact us at geral@mdcstore.pt. We may need to request additional information to confirm your identity before completing your request.

You also have the right to lodge a complaint with the Portuguese Data Protection Authority:

10. Marketing communications

If you subscribe to our newsletter or agree to receive promotional communications, we may contact you with information about MDC products, collections, offers and news.

You may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting geral@mdcstore.pt.

Withdrawing your marketing consent does not affect communications that are necessary to manage an order, respond to an enquiry or provide customer support.

11. Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials and passwords confidential.

12. Children’s privacy

Our website and products are not specifically directed at children under the age of 16, and we do not knowingly collect personal information directly from children without the involvement or consent of a parent or legal guardian where such consent is required.

If you believe that a child has provided us with personal information without appropriate consent, please contact us.

13. Third-party websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security or content of those websites.

We recommend reviewing the privacy policies of any third-party website or service before providing personal information.

Cookie Policy

14. What are cookies?

Cookies are small text files stored on your computer, smartphone or other device when you visit a website.

Cookies help websites function correctly, remember user preferences, keep products in a shopping basket, understand how visitors use the website and, where consent has been provided, deliver personalised content or advertising.

We may also use similar technologies, such as pixels, tags, local storage and software development kits. References to cookies in this Policy include these similar technologies.

15. Types of cookies we use

Strictly necessary cookies

These cookies are required for the website and online store to function properly. They support functions such as page navigation, security, checkout, shopping baskets, customer accounts, fraud prevention and cookie preference management.

These cookies cannot normally be disabled because the website may not function correctly without them.

Functional cookies

These cookies allow the website to remember choices you make, such as language, location or other preferences, and provide enhanced functionality.

Analytics cookies

These cookies help us understand how visitors use our website, including which pages are visited, how users navigate the store and whether technical errors occur.

The information collected is used to measure and improve the performance of our website.

Advertising and marketing cookies

These cookies may be used to measure advertising campaigns, limit how often advertisements are displayed and show content or advertising that may be more relevant to your interests.

They may be placed by us or by third-party advertising and social media providers.

Social media cookies

Our website may include links, buttons or content from social media platforms. These services may use cookies or similar technologies to recognise visitors and measure interactions with their content.

16. First-party and third-party cookies

First-party cookies are set directly by our website or by Shopify on behalf of our store.

Third-party cookies may be set by services integrated with our website, such as payment providers, analytics services, advertising platforms, social media services or Shopify applications.

The exact cookies used may change depending on the Shopify features, applications and integrations that are active on our store.

17. Cookie duration

Session cookies are temporary and are deleted when you close your browser.

Persistent cookies remain on your device for a defined period or until you delete them.

The retention period varies according to the purpose of each cookie and the service that places it. More information about individual cookies may be available through our cookie preference panel.

18. Cookie consent

Strictly necessary cookies may be used without your consent because they are required to provide the website and services you request.

Functional, analytics, advertising and other optional cookies will only be used where required consent has been obtained.

When you first visit our website, you may be shown a cookie banner that allows you to:

• Accept optional cookies.
• Reject optional cookies.
• Choose which categories of cookies you wish to allow.

You can change or withdraw your consent at any time through the cookie preferences link available on our website.

Withdrawing consent will not affect the lawfulness of processing carried out before consent was withdrawn.

19. Managing cookies through your browser

Most browsers allow you to view, delete or block cookies through their settings.

Please note that blocking all cookies, including strictly necessary cookies, may prevent certain parts of our website from functioning correctly. For example, you may be unable to add products to your basket, log in to your account or complete checkout.

Instructions for managing cookies can normally be found in the privacy or security section of your browser settings.

20. Do Not Track and privacy signals

Some browsers and devices offer “Do Not Track”, Global Privacy Control or similar privacy signals.

Where required by applicable law and supported by our website or service providers, we will process recognised privacy signals in accordance with the relevant legal requirements.

21. Changes to this Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes to our website, services, Shopify configuration, legal requirements or business practices.

The updated version will be published on this page with a revised “Last updated” date. We recommend reviewing this Policy periodically.

22. Contact us

If you have any questions about this Privacy and Cookie Policy, the use of cookies or how we process your personal information, please contact us: